Delivery and Returns

Returns & Refund Policy

Customers may return unused items within 14 days of delivery.

Items must:

• be unused
• be in original condition
• include original packaging where possible

Customers are responsible for return postage unless the item is faulty.

Faulty items should be reported within 30 days of receiving your order.

Refunds are processed to the original payment method once the return has been inspected.

This does not affect your statutory rights under the Consumer Rights Act 2015.

Shipping Policy

Orders are processed within 1–3 working days.

Estimated delivery:

• UK Standard: 2–5 working days
• International: 5–15 working days

Shipping times are estimates and may vary.

International orders may be subject to customs fees or import duties, which are the customer’s responsibility.